Traverse PC is committed to the success of our users. That’s why we offer comprehensive coverage with the TPC Connection (TPCC). With a small investment for this annual membership, TPC users can eliminate concern about Training, Technical Support and Update costs.
- Program updates for the year – Agile Releases
- Phone support
- Personalized online training with screen sharing
- Continuing Education Unit (CEU) Certificates with live Webinar attendance
Included with Single-User and Network Purchases
Whether you’re buying a new copy of TPC or updating an old one, we include a full year of the TPC Connection included. That’s because we want you to have all the tools you need to get up and running quickly and to stay competitive.
The TPC Connection comes with each new perpetual license of TPC Desktop. But if you’ve let yours expire, you can always sign up again.
To be eligible for the TPC Connection, you must be on the Current Version of the program.
- Fill in this form and send it to us – or call 800.460.3002
- Serial Number required for versions prior to v18.2.
- We’ll verify your version, edition and ownership
- We’ll email you an on-line link to complete your purchase
If you are on an earlier Version of Traverse PC, your Update will include one year of the TPC Connection FREE.
We have one Major Release at the start of each year (TPC Desktop 2016, 2017, 2018, etc.)
Now you can control the cost of staying Current while enjoying the benefits of new features and functionality as they become available. Our customers often provide ideas on ways to improve and enhance program functionality and we implement many of their suggestions in our regular program Updates.
Another way TPC stays ahead of the competition.
Support & Training
Comprehensive Technical Support
Technical Support rises to a higher level at Traverse PC. It’s PERSONALIZED! Our technical support professionals can “log-in” to your computer so you receive “personalized” assistance. You can both move your mouse or use your keyboard while you’re both looking at the Tech’s screen. You can show him the problem, he can show you the answer. It’s like having our Tech right there with you, but you don’t have to feed him.
Proper Training can provide you with the opportunity to get up and running quickly. Use it to learn the new features in an Update or to train new staff. Each member receives unlimited, personalized online training utilizing the same software and techniques used in the Connection’s “Personalized” Technical Support.
Attend any of our FREE webinars and receive a certificate for Continuing Education Units (credits) you can submit to your state licensing board. Without the Connection, you’ll pay $150/webinar.
eReader Learning Guides
We have ported the Learning Guide Set to eReader formats (MOBI and EPUB) so you can take them with you anywhere.